Services

Polymedia Europe installs premium quality digital conferencing solutions at a fraction of the costs traditional video conferencing vendors charge. We do this by combining state-of-the-art technology with a range of services that ensure you will receive an easy to use, cost effective and future proof solution that addresses al your needs. Our services include:

SOLUTION DESIGN

Your organizational structure and established procedures are always our starting point when designing digital conferencing solutions. Your requirements are fundamental to achieving an optimal solution with minimal adaptations to the existing infrastructure. Our consultants always think alongside their clients, and share the goal of finding the best solution for the minimum price.

TESTING

Once a digital conferencing solution has been selected, we build a test configuration. Testing can take place in-house at your company or at the conference room at our office. During the testing phase, you still have the chance to customize the system to your needs.

IMPLEMENTATION

After selecting a configuration, our consultants take care of the implementation and the training for you and your employees. Once implemented, we take full responsibility for the support and on-going maintenance of the purchased system. Should you only need the system for a short time period, it is possible to rent a temporary solution.

END-TO-END SOLUTION

We don’t just deliver network facilities, but also ensure lighting and audio quality are sufficient. We even design the furniture for your video conference room or collaboration studio. This way, we are certain that you have the best possible video conferencing experience. By constantly looking for innovative products and ideas, we are able to offer our clients the best technical, conceptual and financial solutions.

Consultancy and Training

Polymedia Europe is owned and run by a team of highly experienced video conferencing experts. Whether you are looking for a simple desktop conferencing unit or a high end video collaboration suite, we ensure that you will receive the solution that best addresses your needs, for the least amount of money.

For that reason, consultancy and training are always included in our offers. We first need to understand your existing infrastructure, your company structure, your work processes, before we can design the optimal solutiuon. To ensure rapid adoption of your new video conferencing solution we spend half a day training your administrators and a number of users.

VIDEO CONFERENCING AUDIT

One of the reasons we started Polymedia, was our annoyance with the huge amounts traditional video conference vendors charge for their products and services – giving the entire video conferencing industry a bad name. Unfortunately, many users ended up paying too much for systems that are not user friendly and not meeting all requirements.

If you are unsure whether your current setup is stat-of-the-art, if you need help putting together a request for proposal or if you want a second, independent pair of eyes reviewing video conferencing quotations, please contact us using the form on the right. We will assign a senior consultant to you within one business day and help you ask – and answer – all the right questions.

Support

Polymedia Europe offers different levels of support to ensure your video conferencing solutions is always available. We will put you in touch with a knowledgeable engineer as soon as you call or email us. We don’t believe in interactive voice response systems, in passing you from one department to another, or in blaming other vendors: we just want you to be up and running as soon as possible. Depending on your needs, we offer the following support contracts.

HOTLINE SUPPORT

  • Includes ten support calls per month
  • On-site support against reduced hourly rates (+ travel cost)
  • Support via video conferencing
  • Free usage of our MCU (Multipoint Control Unit) for testing purposes

ALL-IN SUPPORT

  • Includes all of the benefits under Hotline Support
  • Includes on-site support
  • Temporary loan of video conferencing equipment when needed

For more information about our support options, please fill out the form to your right and we will get back to you within one business day.

Do you need suport now? Send an e-mail to: support@polymedia-europe.com.

 

Financial Lease

We guarantee you that an investment in our video solutions will yield a positive return. But what if now is not the right time for you to invest up front? No worries. With Polymedia Europe’s financial lease services, you can own a fully equipped video conference room for less than € 900 per month!

REASONS TO LEASE

  • No large capital expenditure, so no cash drain
  • Keep your other credit lines intact
  • Monthly lease costs are more than offset by savings in travel cost and time
  • Technologgy refresh option at end of 3-year term
  • Ownership transfer posisble at the end of term
  • Low risk, low cost option to enjoy all of the benefits video conferencing offers

START SAVING MONEY NOW

If you are interested in leasing a video conference room or video collaboration suite, please contact sales@polymedia-europe.com for a quotation, or use the contact form to the right. Lease applications are subject to credit approval; rates depend on market interest rates.